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How to Provide Excellent Customer Service

Tue 1:00 PM to 4:00 PM

This event has been canceled

Topic: Customer Relations

This workshop covers some of the basics in providing great service to your customers. In the world of Big Box stores and Amazon, providing great service is the one competitive advantage a small business can develop for their business. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer. Our How to Provide Excellent Customer Service presentation will help you learn how to plan, train and execute.

Speaker(s): Lincoln Crocker

Fee: $ 5.00

Payment to be made online.

Phone: 269-387-6004


WMed Innovation Center, WMU
WMed Innovation Center, WMU
2nd floor multi-purpose room
4717 Campus Dr. Kalamazoo, MI. 49008